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Process Automation

At Sita, Process Automation & Implementation involves using technology to execute recurring tasks or processes automatically, enhancing efficiency, accuracy and productivity, while ensuring seamless integration and adoption within the organisation.

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main steps for Process Automation AT SITA :

Needs Assessment

Process Design & Optimisation

Technology Selection

Identifying processes suitable for automation by evaluating their repetitive nature and impact. Analysing current workflows to determine automation potential and priorities. Engaging stakeholders to understand requirements and expected outcomes.

Technology Selection

Process Design & Optimisation

Technology Selection

Choosing the appropriate automation tools and platforms based on process needs. Considering factors like scalability, compatibility and ease of integration. Ensuring the technology aligns with organisational goals and IT infrastructure.

Process Design & Optimisation

Process Design & Optimisation

Process Design & Optimisation

Redesigning processes to maximise the benefits of automation. Streamlining workflows to eliminate redundant steps and enhance efficiency. Creating detailed process maps and documentation for the automated system.

Development & Testing

Monitoring & Continuous Improvement

Process Design & Optimisation

Building and configuring the automation solution using chosen technologies. Conducting rigorous testing to ensure functionality, reliability and performance. Iterating on feedback and resolving any issues before full deployment.

Implementation & Integration

Monitoring & Continuous Improvement

Monitoring & Continuous Improvement

Rolling out the automation solution across the organisation. Ensuring seamless integration with existing systems and processes. Providing training and support to users for smooth adoption and operation.

Monitoring & Continuous Improvement

Monitoring & Continuous Improvement

Monitoring & Continuous Improvement

Continuously tracking the performance of automated processes. Using analytics to identify areas for further optimisation and enhancement. Updating and refining the automation solution to adapt to changing needs and technologies.

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